£300 Trip.com Gift Card gift with purchase
Terms and Conditions
Participants agree to be bound by these terms and conditions (the "Terms and Conditions") and Trip.com Terms and Conditions including those set out in Appendix 1 below
The Promoter
1. The Promoter is Virgin Media Limited, 500 Brook Drive, Reading, Berkshire RG2 6UU ("Virgin Media") (the "Promoter"). The Administrator is TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 7EU (the “Administrator”).
Promotion Period and Qualifying Purchase
2. The promotion (“the Promotion”) will commence at 00:01 (BST) on Thursday 30th of April 2026 and will continue until 23.59 (BST) on Wednesday the 13th of May 2026 (“Promotion Period”).
3. The Promotion is only available to new Virgin Media customers who purchase the Max Volt bundle on a 24-month contract during the Promotion Period (“Qualifying Purchase)”. Any purchases received after the closing date will be invalid.
4. Once the Qualifying Purchase is made, you will receive a unique voucher code (“Voucher Code”) via email after a period of 55 days following your service installation date with details on how to redeem your Promotional Item (as outlined in Table 1) from the Administrator via a link to a registration website and unique Voucher code. To redeem the Promotional Item, you will need to register your first name, email address and your Voucher code on www.virginmediao2rewards.com/ within 30 days of receiving your email. Within 3 working days you will receive your Trip.com gift card by email. Once received, the £300 Trip.com gift card will be valid until 31st December 2028. To use your Trip.com gift card, you must visit Trip.com and create an account or log in to your existing account. Navigate to the “Account” page and select “Gift Cards”. Enter the Card Number and PIN provided in your claim email from the Administrator. Your £300 balance will then be displayed in your account. Select your preferred product, complete the required details, and click “Book”. At checkout, select “Gift Card” as your payment method. Enter your Card Number and PIN. The £300 value will be deducted from the total eligible booking cost. Any remaining balance must be paid in full to confirm your booking.
8. The Promotion is subject to stock availability, will only be run until stocks last and may be withdrawn at any time.
9. Maximum of 1 (one) Promotional Item per customer and address. Voucher Code must be applied at time of receiving the Promotional Item and cannot be applied retrospectively. Voucher Codes can only be used once in any single registration.
10. To qualify for this Promotion, you must not have cancelled your Qualifying Purchase within the first 55 days of your service installation date. If you do not receive your Promotional Item after a period of 5 working days from when you registered and you remain on an eligible contract, you should contact Virgin Media customer service on 0345 454 1111.
11. Promotional Items are non-transferable and there is no cash alternative. Virgin Media may substitute the Promotional Item with another gift of equivalent value at its own discretion.
12. We reserve the right to cancel and/or amend these Terms and Conditions and/or the Promotion at any stage. We will endeavour to minimize the effect of such cancellation or amendment on participants in order to avoid disappointment which may include providing an alternative gift if the original Promotional Item becomes unavailable for any reason. In the event of circumstances outside the Promoter’s reasonable control, or where fraud, abuse, and/or an error affects or could affect the proper operation of this promotion or the awarding of Rewards and only where circumstances make this unavoidable, the Administrator reserves the right to cancel or amend the Rewards or these terms and conditions, at any stage, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.
Table 1
Eligibility
13. To be eligible to participate in the Promotion you must be a legal resident (aged 18+) of either the United Kingdom (including Isle of Man or Channel Islands) or the Republic of Ireland ("Participant").
14. To qualify for this Promotion, the Qualifying Product must be purchased via the Virgin Media website or over the phone via our Virgin Media contact centre.
Privacy and Data Protection
15. Your data will be collected, stored, and processed in accordance with our Privacy Policy. By continuing with your purchase, you consent to us contacting you regarding the Promotion via email and acknowledge and agree that Virgin Media may respond to you regarding the Promotion using the contact details provided. The Promoter and Administrator will only use the personal details you supply for the administration of the promotion and for no other purpose. All data obtained will be held by the Administrator who is responsible for fulfilling the Reward. Any data captured in the fulfilment of the promotion by the Administrator will only be used for validation of entries with your consent. It will not be used for marketing purposes. Personal details be kept confidential. To understand how the Administrator uses and protects personal data, please view the Administrator’s privacy policy.
By participating in the Promotion, you consent to the collection, processing and transfer of your personal data by our data processors including TLC Worldwide and the use of your personal data for the purposes of the administration of this Promotion.
General
16. Virgin Media shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond its control.
17. Virgin Media reserves the right to vary the Terms and Conditions of the Promotion.
18. Virgin Media will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of Virgin Media; or (e) any printing or typographical errors in any materials associated with the promotion.
19. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.
20. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Virgin Media harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Promotional Item. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Virgin Media’s negligence.
21. The promotion is governed by the law of England and Wales.
APPENDIX 1
Trip.com Terms and Conditions:
PROMOTION: These terms apply to the VMO2 Travel promotion (the "Promotion")
1. THESE TERMS: This Promotion is operated by Trip.com Travel Singapore Pte. Ltd., a limited liability company with its address at 30 Raffles Place, #29-01 Singapore 048622 (”Trip.com”). By entering this Promotion, you accept and agree to these terms, our Trip.com Terms and Conditions and the decisions of Trip.com.
2. PROMOTION PLATFORMS: Trip.com mobile app, Trip.com website and mobile website.
3. ELIGIBILITY: Users must have, or sign up for, a Trip.com account to participate in the promotion.
4. Gift Card: (the "Gift Card") Gift Cards can only be used to pay for travel products and services on the Trip.com website or app. Travel Period: The Gift Card must be used by 31st December 2028. The maximum Gift Card amount per transaction will be capped at £300GBP. If the total booking value exceeds the value of the Gift Card, the remaining balance must be paid using another accepted payment method.
5. RESTRICTIONS:
6.GENERAL:
